Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. That means you can expect delivery within approximately 6 to 11 business days from your order date. Every shipment includes tracking so you can follow your package along the way.

Yes, we offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). There is no order minimum required. Orders ship via USPS, UPS, or FedEx based on destination and package size. Please see our Shipping Policy for full details.

We want you to feel confident in your purchase. If something is not quite right, please contact our support team and we will walk you through the return or exchange process. We recommend reaching out as soon as possible so we can resolve things quickly.

If you would like to swap your infrared sauna, red light therapy panel, or cold plunge for a different model, just get in touch with our team. We will help coordinate the exchange and make sure you end up with the right fit for your space and wellness routine.

Choosing the right unit depends on factors like your available space, intended use, and personal preferences. Our product pages include detailed specifications and sizing guides. If you still have questions after reviewing those, our team is happy to offer personalized recommendations by email or phone.

Each product listing includes specific electrical and power requirements. Some infrared saunas may require a dedicated circuit, while red light therapy panels and cold plunges typically use a standard household outlet. Check the specifications tab on the product page, or contact us if you need clarification before purchasing.

Sales tax, if applicable, is calculated and displayed at checkout.